Chen Family Law
Modern, empathetic design that connects with clients during difficult times. Complete rebrand with focus on approachability and trust.


Overview
David Chen left a prestigious family law firm to start his own practice, focusing on high-asset divorces and complex custody matters in Los Angeles. Starting from scratch, he needed to establish credibility quickly in one of the most competitive legal markets in the country.
The Challenge
As a new solo practitioner, David had no online presence while competing against firms with decades of brand recognition and six-figure marketing budgets. His initial DIY website looked generic and failed to convey his expertise or the compassionate approach that made him special. After three months, he had received exactly two inquiries from the website.
Our Approach
We developed a brand strategy centered on "strength through compassion" - acknowledging that family law clients are going through emotional turmoil while assuring them they're in capable hands. The website design used warm, approachable colors and photography while the content balanced empathy with authority. We created comprehensive practice area pages optimized for LA-specific searches, a resources section addressing common concerns, and streamlined intake designed to reduce anxiety.
The Results
Within 6 months, David went from invisible to appearing on page one for 23 target keywords. More importantly, the leads were high-quality - families dealing with complex asset division and custody issues, exactly his ideal clients. The website's empathetic messaging pre-qualified visitors, resulting in consultations that converted at 68%. David now maintains a waitlist for new clients.
Key Takeaways
- 1Solo practitioners can compete with large firms through strategic positioning
- 2Family law clients respond to empathy - cold, corporate messaging doesn't convert
- 3Niche focus (high-asset, complex custody) attracts higher-value cases
- 4Pre-qualification through content reduces time wasted on poor-fit consultations
“The ROI has been incredible. Our new website generates more qualified leads in a month than our old site did in a year.”
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